← Back to the atlas
No. 1204Problem statementMobility and logistics

AI-Powered Delivery Post Office Identification System “ The wide, evolving delivery network of the Post Office makes it difficult for customers to write the correct pin code on the postal items for delivery. The Post Office also merges Pincodes together to mechanise and streamline delivery in the emerging volume and mix of mail handled at different stages, including the point of delivery. An intelligent solution, powered by AI is needed to meet the dynamic design of the supply chain both for customers as well as operators within India Post.

Source

Source summary

Develop AI-assisted address scanning to resolve unclear addresses and mismatches between delivery post-office names and PIN codes. The system must also reflect India Post's changing internal network, including merged PIN codes and nodal delivery hubs, rather than only correcting customer-entered codes. Intended users include customers and postal operators.