Bharat in Betastartup field guide
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No. 1317Problem statementPublic services

Multilingual Cooperative Governance & Legal Assistance Chatbot

Source

Source summary

The proposed multilingual AI chatbot helps cooperative members and rural users navigate cooperative laws, by-laws, schemes, PACS services, PMFBY, financial literacy and grievance routes. Voice, speech recognition and speech output should complement mobile and web access. It is an information-access proposal, not a substitute for verified legal or financial advice.

No. 273Problem statementPublic services

Evaluate and optimize an existing open-source speech-to-text transcription tool for accurately converting feedback calls related to citizen grievances into English text.

Benchmark and improve an existing open-source speech-to-text tool for citizen grievance feedback calls in Hindi, English and Hinglish, producing English text. The source explicitly excludes building an entirely new system and asks for measurable improvements in transcription accuracy.

No. 274Problem statementPublic services

Develop an AI/ML-driven system for granular monitoring, logging and analysis of the existing auto-routing system

Monitor and analyse existing grievance auto-routing to identify misdirected cases and compare agency redressal performance. The source asks that repeated complaints by habitual complainants not distort rankings. A possible web/mobile dashboard is for DARPG and relevant officials, informed by the existing GRAI ranking framework.

No. 275Problem statementPublic services

Develop UI/UX solutions to improve adoption and usability (by Government Agencies/Officers) of DARPG portal/tool such as Tree Dashboard and IGMS website.

Improve the usability and adoption of DARPG tools such as the Tree Dashboard and IGMS website by government agencies and officers. The source asks for UI/UX work on existing tools, rather than a new citizen grievance platform.